Terms & Conditions

• Massage You’s cancellation policy is that if more than 24 hours notice is given then a full refund will be provided.
• Once we take your booking we take full payment from your card. We then book your therapist and lock them into being available for your appointment. 
• If you cancel between 4 and 24 hours from your appointment time, a cancellation fee of 50% will apply for each massage booked. 
• ​Any no shows or cancellations with less than 4 hours notice will not receive any refund. 
• If you are running late, please contact us and when possible we can simply wait if we have a free slot, or reschedule your appointment.
• Massage You does not take tentative booking, all bookings need to be confirmed by credit card. Full payment for your treatment will be taken from your credit card on booking.
• If for any reason our masseuse or masseur is not able to make it, then you will receive 100% refund or reschedule with extra 15 free minutes if less than 4 hours notice is given to you.
• We do not take cash payments. We accept all credit cards safely processed by SquareUp.
• Please do not ask us for any type of sexual service. 
• All massages are performed fully dressed or with shirt off, only to apply any pain relieve cream if needed. 
• We have the right to cancel a booking for any reasons, at any time. If that happen, you will be notified immediately and will get an immediate full refund.